Community Care Hubs of Washington
Washington’s Accountable Communities of Health (ACHs) administer the Community Care Hubs (CCHs) of Washington. These community-driven, regional networks connect people to health and social care, making a system that works for people, not the other way around.
CCHs deliver person-centered, community-rooted care coordination to improve community health and ACHs provide the regional infrastructure, governance, and financing needed to make the hub model sustainable and high-impact statewide.
What do Community Care Hubs of Washington do?
Connect people to the right support
A trained community-based worker who understands each client's culture and language guides clients from intake to follow-up, coordinating housing, food, healthcare, childcare, and other services.
Link systems to each other
CCHs build real-time referral networks across health care, public health, and social services, so people don't have to start over every time they need help.
Build community capacity
CCHs contract with, invest in and train community-based organizations and workforce to strengthen partners already doing the work in their communities.
How Community Care Hubs work
1. Referral
Client is referred by a provider, organization, hotline, or they refer themselves. No wrong door.
4. Ongoing support
Support continues as long as needed — no time limits. The client drives the pace and priorities.
2. Intake
CCH matches the client to a community-based worker.
3. Care coordination
Community-based worker connects client to services and resources.
1. Referral
Client is referred by a provider, organization, hotline, or they refer themselves. No wrong door.
2. Intake
CCH matches the client to a community-based worker.
3. Care coordination
Community-based worker connects client to services and resources.
4. Ongoing support
Support continues as long as needed — no time limits. The client drives the pace and priorities.
Find your region’s Community Care Hub
No wrong door
No matter how someone enters the network, they'll get connected to the right support. People can self-refer or come through a provider, agency, or community partner. Every ACH and CCH is part of the same statewide network. ACHs make sure you get connected to the right CCH.
Self-referral
Anyone can reach out to their regional ACH or CCH directly. You'll be connected to a community-based worker who will ask you about your needs and match you to the right services.
Provider & agency referral
Clinical and community-based partners can submit referrals directly to the local CCH. The network handles coordination: you refer and the hub coordinates follow-up and connection to services.
Cross-region transfer
If someone moves or needs services from a different region, CCHs coordinate directly. The receiving CCH picks up where the referring one left off — no restart required.
Refer to a Community Care Hub in your region
Better Health Together
Eastern Washington
Adams, Ferry, Lincoln, Pend Oreille, Spokane, Stevens
CHOICE
Central Western Washington
Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston, Wahkiakum
Connect Pierce Community Hub
Central Western Washington
Pierce
Greater Health Now
South Central & Southeast Washington
Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman, Yakima
HealthierHere
King County
King
North Sound Community Hub
Northwest Washington
Whatcom, Skagit, Island, San Juan, Snohomish
Olympic Connect
Kitsap & Olympic Peninsulas
Clallam, Jefferson, Kitsap
HealthConnect Hub
Southwest Washington
Clark, Klickitat, Skamania
North Central Community Care Hub
North Central Washington
Chelan, Douglas, Grant, Okanogan
Why CCHs work
Community-driven
CCHs are locally governed and culturally informed. Workers bring lived experience. People can self-refer or be referred by community agencies or providers.
Support for local community providers
Matching community demographics, language and lived experience requires contracting with community-based organizations that might not be able to contract with the state due to their size and capacity. CCHs serve as a central contracting entity and help build long-term service capacity in communities.
Statewide reach, regional depth
Nine regional hubs cover all of Washington, each tailored to its community’s demographics and languages while sharing common standards, data systems, and quality frameworks. Services are available in more than 15 languages including Spanish, Vietnamese, Somali, Arabic, Punjabi, and more.